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Vacancy Listing

Call Centre Workforce Analyst

Location: Colchester, Essex, United Kingdom
Salary: £20000 - £25000/annum
Job Type: Permanent   Add to Shortlist: Call Centre Workforce Analyst


Excellent chance for a call centre workforce analyst who is used to analysing various data within a call centre. As the call centre workforce analyst your role will be to analyse contact centre and agent historical performance, generates forecasts, generates schedules, and manages schedule changes. For this role you will need to possess strong analytic skills, have knowledge of call centre ... more about Call Centre Workforce Analyst


Posted: 26-Jun-2014

Outbound Call Centre Manager

Location: Ilford, Essex, United Kingdom
Salary: £35000/annum
Job Type: Permanent   Add to Shortlist: Outbound Call Centre Manager


OTE £70,000 Bonus paid monthly Excellent opportunity available for an Outbound Call Centre Manager with a background in Personal Injury and experience relating to lead generation and outbound contact centre environments. This is a senior role offering a great basic salary and fantastic OTE. Day to day you will be responsible for the operational side of the business, including recruitment and ... more about Outbound Call Centre Manager


Posted: 25-Jun-2014

Call Centre Trainer

Location: Chelmsford, Essex, United Kingdom
Salary: £20000 - £28000/annum Benefits package
Job Type: Permanent   Add to Shortlist: Call Centre Trainer


As part of the Contact Centre Training Team you will work with the Team Manager to design and deliver contact centre specific training. You will develop an understanding of IFDS Contact Centre Clients and engage, coach and develop Contact Centre Associates to deliver a outstanding Customer Service Main Responsibilites: •To support with interviews and selection of new starters into the Contact ... more about Call Centre Trainer


Posted: 08-Jul-2014

A&E SpR/Middle Grade required, Essex, 4 week booking

Location: Essex, UK
Salary: £65+ per hour
Job Type: Permanent   Add to Shortlist: A&E SpR/Middle Grade required, Essex, 4 week booking


Our client is a major NHS Trust in Essex. They require additional locum cover, starting end of July 2014, for 4 weeks initially. • SpR/Middle Grade • Well staffed A&E department • Accommodation may be provided • Mon to Sat, 55 hours + per week • £65+ per hour Doctors with limited UK experience will be considered. If you’d like this booking please contact Jonathan Hunter, A&E Division ... more about A&E SpR/Middle Grade required, Essex, 4 week booking


Posted: 12-Jul-2014

Inbound Sales Advisor

Location: Romford, Essex, United Kingdom
Salary: £12500 - £15000/annum plus uncapped commission
Job Type: Permanent   Add to Shortlist: Inbound Sales Advisor


About the Job INBOUND TELESALES ADVISORS WANTED URGENTLY!!!! You will be working for a large Land line, Broadband and Mobile network established business, based in a busy call centre in Romford. Due to a large expansion program my client is looking to increase staffing levels to cope with consumer customers calling in to take our products. Only applicants with a good telephone manner and a ... more about Inbound Sales Advisor


Posted: 01-Jul-2014

Temporary Maintenance Contracts Manager – Property Services

Location: Southend-On-Sea, Essex, United Kingdom
Salary: £19.50/hour Paying £19.50 ph + hol pay
Job Type: Temporary   Add to Shortlist: Temporary Maintenance Contracts Manager – Property Services


Our client is seeking a temporary Maintenance Contracts Manager to manage their responsive maintenance /voids service and legal issues / insurance claims. This role has overall managerial responsibility for the Repairs Call Centre and Contract Surveyors team. Key duties include: • Full line management of Repairs Call Centre team and Senior Contract Surveyor (who manages a small team of Contract ... more about Temporary Maintenance Contracts Manager – Property Services


Posted: 16-Jul-2014

Contact Centre Manager

Location: Southend-On-Sea, Essex, United Kingdom
Salary: £30000 - £35000/annum DOE
Job Type: Permanent   Add to Shortlist: Contact Centre Manager


Contact Centre Manager Do you have the dedication to work in a vibrant, fast paced environment managing and developing a team of call centre professionals? Working from modern and prestigious offices in central Southend-on-Sea, Ventrica is a state of the art customer contact centre and we require a professional Contact Centre Manager to join our team. Responsible for the daily running and ... more about Contact Centre Manager


Posted: 15-Jul-2014

Service Delivery Manager

Location: Southend-On-Sea, Essex, United Kingdom
Salary:
Job Type: Permanent   Add to Shortlist: Service Delivery Manager


Service Delivery Manager Do you have the dedication to work in a vibrant, fast paced environment managing and developing a team of call centre professionals? Working from modern and prestigious offices in central Southend-on-Sea, Ventrica is a state of the art customer contact centre and we require a professional Service Delivery Manager to join our team. The Service Delivery Manager (SDM) will ... more about Service Delivery Manager


Posted: 15-Jul-2014

Gas Administrator

Location: Harlow, Essex, United Kingdom
Salary: £18000/annum
Job Type: Permanent   Add to Shortlist: Gas Administrator


Prestigious Building and Gas company seek experience gas administrators to join their ever growing in house team. you must have previous admin / call centre experience and be competent with Microsoft Office. Duties Include:- - Answering high volume call - General Administration - Liaising with customers and engineers All application are via CV so please send your updated CV to ... more about Gas Administrator


Posted: 27-Jun-2014

Administrator

Location: Harlow, Essex, United Kingdom
Salary: £18000/annum
Job Type: Permanent   Add to Shortlist: Administrator


Prestigious Building and Gas company seek experience administrators to join their ever growing in house team. you must have previous admin / call centre experience and be competent with Microsoft Office. Duties Include:- - Answering high volume call - General Administration - Liaising with customers and engineers All application are via CV so please send your updated CV to Saints. This ... more about Administrator


Posted: 26-Jun-2014

Marketing Assistant / MI Analyst

Location: Ilford, Essex, United Kingdom
Salary: £18000 - £22000/annum
Job Type: Permanent   Add to Shortlist: Marketing Assistant / MI Analyst


Great opportunity in a highly varied role. The successful applicant will have a background in personal injury and knowledge of dealing with offshore call centres. Additionally you will be familiar with recruiting call centre staff and monitoring the success of marketing campaigns and individual agents. A knowledge of additional languages would be advantageous but not essential for this ... more about Marketing Assistant / MI Analyst


Posted: 25-Jun-2014

Customer Service Senior Associate

Location: Chelmsford, Essex, United Kingdom
Salary:
Job Type: Permanent   Add to Shortlist: Customer Service Senior Associate


Position: Customer Service Senior Associate Location: Chelmsford Overview: • Working in our Chelmsford Contact Centre you will provide an effective & efficient service function to customers mostly via the telephone, or any other means of communication or interaction to all Contact Centre customers • This is an inbound call centre role with no sales calls. We service our clients by taking their ... more about Customer Service Senior Associate


Posted: 05-Jul-2014

Parts Telesales person

Location: Grays, Essex, United Kingdom
Salary: £20000 - £25000/annum Basic £20k OTE £25k
Job Type: Permanent   Add to Shortlist: Parts Telesales person


Job Description An opportunity has arisen for a Parts Telesales Representative at a well respected dealership group in the Grays Area. Earnings of £20k with a OTE £25k Requirements · Are you a highly motivated individual who is completely focussed on exceeding customer's expectations and delivering complete customer satisfaction? · Do you have a minimum of 2years Call Centre experience? · ... more about Parts Telesales person


Posted: 04-Jul-2014

Performance Manager

Location: Colchester, Essex, United Kingdom
Salary: £100000/annum
Job Type: Permanent   Add to Shortlist: Performance Manager


Outstanding opportunity for an experienced performance manager who will report directly to the Contact Centre Operations Manager and be responsible for the performance development of an inbound customer retention service. Customers are calling in to change or cancel their membership and a key role of the agents in the ability to successfully retain the customer using a combination of product ... more about Performance Manager


Posted: 24-Jul-2014

Service Performance Manager (contact centres)

Location: Essex, United Kingdom
Salary: £50000 - £60000/annum
Job Type: Permanent   Add to Shortlist: Service Performance Manager (contact centres)


My client is a leading processor of credit cards to the retail industry - supporting well known high street retailers within store cards and credit cards; Due to our growth we have created a new permanent position to manage effectively an outsourced partnership which runs some of the front and backoffice operations; This role is accountable for delivering against Service Levels and other ... more about Service Performance Manager (contact centres)


Posted: 24-Jul-2014

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