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Vacancy Listing

IT Helpdesk

Location: Leeds
Salary: £85 - £110/day
Job Type: Contract   Add to Shortlist: IT Helpdesk


Working for a huge engineering consultancy, this role entails working in a team of 11, supporting a large user base. You will get 30-40 emails / calls per day from users and be expected to resolve around 60% first time, then track and remain responsible for the others, which you will send to more skilled support people. They use their own call logging system, which is very straightforward. The ... more about IT Helpdesk


Posted: 24-Feb-2018

IT Service Desk Person

Location: Leeds
Salary: £85 - £110/day
Job Type: Contract   Add to Shortlist: IT Service Desk Person


We are looking for a IT Service Desk Person to work on a 3 month minimum corntact in Leeds. Working for a huge engineering consultancy, this role entails working in a team of 11, supporting a large user base. You will get 30-40 emails / calls per day from users and be expected to resolve around 60% first time, then track and remain responsible for the others, which you will send to more skilled ... more about IT Service Desk Person


Posted: 24-Feb-2018

Service Desk Team Leader

Location: London
Salary: £200 - £250/day
Job Type: Contract   Add to Shortlist: Service Desk Team Leader


Service Desk Team Leader is required for an immediate start to manage and mentor a team of 3 x Service Desk Analysts who provide fault resolution on Microsoft products, including O365, Windows 8.1 and Windows 10 and Skype. The Service Desk Analysts also handle calls relating to Networks. The Service Desk uses ‘Service Desk Plus’ to log user calls, however it is NOT essential for candidates to ... more about Service Desk Team Leader


Posted: 23-Feb-2018

Graduate Support x 2 - IT, 1st Line, Analysis - to £21K+Bens

Location: Tunbridge Wells, Kent
Salary: £18000 - £21000/annum To £21K+Bens
Job Type: Permanent   Add to Shortlist: Graduate Support x 2 - IT, 1st Line, Analysis - to £21K+Bens


Degree, Graduate, Computer Science, IT, 1st Line Support, Call Logging, Fault diagnosis, SQL, Active Directory, Incident Management, Problem Escalation WANTED: 2 BRIGHT CAPABLE GRADUATES SEEKING THEIR FIRST CAREER ENTRY ROLE OR 2ND JOB IN IT/COMPUTING/SUPPORT. Our client is a globally successful market leader in its field. As part of its continued growth we are urgently seeking 1-2 additional ... more about Graduate Support x 2 - IT, 1st Line, Analysis - to £21K+Bens


Posted: 22-Feb-2018

1st Line Service Desk Technician

Location: Fareham
Salary: £10.25 - £13.25/hour
Job Type: Contract   Add to Shortlist: 1st Line Service Desk Technician


Working within the central helpdesk team of a busy IT and Customer Services Department, you will be providing general telephone support including 1st Line Support (Hardware & Software). Responsibilities will include providing a high level of Customer Services including call logging / basic trouble-shooting - remote fixes and escalating more complex issues to the 2nd line support team. Call ... more about 1st Line Service Desk Technician


Posted: 17-Feb-2018

1st/2nd Line Support Analyst

Location: Devon
Salary: £15 - £17/hour
Job Type: Contract   Add to Shortlist: 1st/2nd Line Support Analyst


1st/2nd Line IT Support Analyst 3 Month Contract (Windows, Microsoft, Help Desk, Active Directory) Devon. 1st/2nd Line IT Analyst contractor required urgently to provide a first response to troubleshoot any IT support query & ensure that users systems are operational to accomplish business tasks. This includes receiving, prioritizing, documenting & actively resolving user support requests via ... more about 1st/2nd Line Support Analyst


Posted: 17-Feb-2018

IT Support Engineer

Location: Burscough
Salary: £23000 - £25000/annum
Job Type: Contract   Add to Shortlist: IT Support Engineer


We are currently looking to recruit an IT Support Engineer with 2nd Line Support experience for a rolling month to month contract for one of our clients based in Burscough As the IT Support Engineer you will be responsible for: * Adhere to our H&S policies and follow the Key Safety Behaviours. * Achieve service level targets and Key Performance Indicators. * Record problems in the online call ... more about IT Support Engineer


Posted: 23-Feb-2018

Planner/Scheduler

Location: Kings Hill
Salary: £30000/annum
Job Type: Contract   Add to Shortlist: Planner/Scheduler


Our successful client in Kings Hill is seeking a Planner/Scheduler. Our client is looking for an experienced planner to co-ordinate and manage the deployment of engineers to install and repair equipment. Responsibilities will include: - Liaising with customers and engineers to allocate jobs - Recording this on the bespoke call logging system The right candidate will possess excellent ... more about Planner/Scheduler


Posted: 23-Feb-2018

Planner / Scheduler

Location: Westerham
Salary: £14.00/hour
Job Type: Temporary   Add to Shortlist: Planner / Scheduler


Our successful client in Westerham is seeking a Planner/Scheduler. Our client is looking for an experienced planner to co-ordinate and manage the deployment of engineers to install and repair equipment. Responsibilities will include: - Liaising with customers and engineers to allocate jobs - Recording this on the bespoke call logging system The right candidate will possess excellent ... more about Planner / Scheduler


Posted: 21-Feb-2018

Technical Support / Software Support / Customer Advisor

Location: Redhill, Surrey
Salary: £20000/annum
Job Type: Permanent   Add to Shortlist: Technical Support / Software Support / Customer Advisor


Salary: £20,000 excellent benefits including a bonus, pension, 25 days holiday, private medical, free parking, training and lots more! Location: Redhill, RH1 Skills: Technical Support. Troubleshooting. Desktop Support. Satellite. Communication. MOS. Maritime. Equipment. Network. CRM. Customer Support. Call Logging. Call Centre. 1st Line. Helpdesk. • Are you looking to work for a hugely ... more about Technical Support / Software Support / Customer Advisor


Posted: 18-Feb-2018

IT Helpdesk Mac and Windows 6 month contract

Location: Euston, Greater London
Salary: £28000/annum 6 months contract so pro rata
Job Type: Contract   Add to Shortlist: IT Helpdesk Mac and Windows 6 month contract


Our clients are an academic institution based in Central London. They are seeking a Helpdesk Engineer with solid experience of supporting both Windows and Mac clients. Technical Skills • Previous experience of using call-logging or job-tracking systems for IT service requests and Incident Management. Previous experience of using ServiceNow an advantage. • Demonstrable experience of supporting ... more about IT Helpdesk Mac and Windows 6 month contract


Posted: 16-Feb-2018

Support Analyst

Location: Leicester, Leicestershire
Salary: £9.00/hour
Job Type: Temporary   Add to Shortlist: Support Analyst


Urgent Contract – Support Analyst x 4 URGENT – Leicester We are Looking for a support analyst with excellent customer service skills for a major retail company-based in Leicester. Skills/ roles & responsibilities required: POS Control and is for a POS Support Analyst * 1st line support * Provide 1st line technical support, answer support queries via phone and email. * Be expected to use ... more about Support Analyst


Posted: 16-Feb-2018

Support Analyst

Location: Leicester, Leicestershire
Salary:
Job Type: Contract   Add to Shortlist: Support Analyst


Urgent Contract – Support Analyst x 4 URGENT – Leicester Looking for a support with excellent customer service skills for a major retail company-based Leicester. Skills/ roles & responsibilities required: POS Control and is for a POS Support Analyst * 1st line support * Provide 1st line technical support, answer support queries via phone and email. * Be expected to use skills and ... more about Support Analyst


Posted: 10-Feb-2018

Helpdesk Administrator

Location: Chorley, Lancashire
Salary: £16000 - £18000/annum
Job Type: Permanent   Add to Shortlist: Helpdesk Administrator


Helpdesk Administrator Our client, a successful and well respected financial services organisation, are currently recruiting for a Helpdesk Administrator to provide 1st line IT helpdesk support and administration, to ensure the efficient service management of the IT infrastructure and systems. Responsibilities - Answering helpdesk/IT department telephone calls and queries - Call logging of ... more about Helpdesk Administrator


Posted: 10-Feb-2018

1st/2nd Line Engineer

Location: Gloucestershire
Salary:
Job Type: Contract   Add to Shortlist: 1st/2nd Line Engineer


Main Duties * Provide 1st/2nd Line Support; answering and resolving support queries via phone, email and remote control. * High degree of customer service * Call Logging * Resolve password and account related queries * To repair computer equipment if possible * Troubleshooting Skills (not all are essential) * Experience in an IT Support environment * Windows Server * Active Directory ... more about 1st/2nd Line Engineer


Posted: 15-Feb-2018

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