call logging jobs in york - Redgoldfish.co.uk
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Vacancy Listing
Location: York, North Yorkshire, United Kingdom
Salary: £18000/annum pension, health benefits,progression
Job Type: Permanent
Add to Shortlist: IT Helpdesk Analyst
Role
This role is to provide 1st line support and call logging / management / escalation within the service desk. It is expected to become more of a leading influence in the daily operation and performance of the Service Desk and how it interacts with customer and other teams.
The role is very customer facing and the ability to be a great listener regarding diagnosis of problems or requirements ... more about IT Helpdesk Analyst
Posted: 16-May-2012
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