Vacancy Listing
Location: Salisbury, Wiltshire, United Kingdom
Salary: £14000/annum Pro rata salary
Job Type: Permanent
Add to Shortlist: CUSTOMER AGENT
Role Profile
To handle customer enquiries via phone, mail and email.
Providing customer service excellence, through the provision of accurate information to the customer in a professional manner. In addition, to act as the operational specialist for specified product area (defined by manager)
Accountabilities
·Handle inbound phone calls from customers according to set policy and ... more about CUSTOMER AGENT
Posted: 25-Jan-2012
Location: Salisbury, Wiltshire, United Kingdom
Salary: £25000/annum OTE
Job Type: Permanent
Add to Shortlist: Contact Centre Team Manager
Responsibilities
Day-to-day management of team of staff.Management of contact centre when acting as shift manager.Ongoing development of team and individuals.Provision of regular 1-2-1 communication sessions with each team member.Create, manage and support "individual development plans".Team performance management, including disciplinary issues.Produce recommendations to improve the customer ... more about Contact Centre Team Manager
Posted: 02-Feb-2012
Location: Salisbury, Wiltshire, United Kingdom
Salary: £20000 - £25000/annum £3,600k OTE
Job Type: Permanent
Add to Shortlist: CONTACT CENTRE TEAM MANAGER
Purpose of Role/Key Objectives:
To enthuse, manage, motivate and develop a team of staff to exceed departmental and individual targets and SLA?s.
Main Duties and Responsibilities:
?Day-to-day management of team of staff.
?Management of contact centre when acting as shift manager
?Ongoing development of team and individuals
?Provision of regular 1-2-1 communication sessions with each team ... more about CONTACT CENTRE TEAM MANAGER
Posted: 28-Jan-2012
Location: Salisbury, Wiltshire, United Kingdom
Salary: £14000 - £16000/annum
Job Type: Permanent
Add to Shortlist: CUSTOMER SERVICE ASSISTANT
To handle customer enquiries via phone, mail and email.
Providing customer service excellence, through the provision of accurate information to the customer in a professional manner. In addition, to act as the operational specialist for specified product area (defined by manager)
? Handle inbound phone calls from customers according to set policy and procedure.
? Respond to inbound mail and ... more about CUSTOMER SERVICE ASSISTANT
Posted: 27-Jan-2012
Location: Verwood, Dorset
Salary:
Job Type: Permanent
Add to Shortlist: FIRST RESPONSE AGENT.
Job Title. FIRST RESPONSE AGENT. Salary ?13,000 - ?15,000. Location Verwood, Dorset. Who we are. We are a car rental company that deals with motor insurers and. their customers. Our head office of over 70 staff is based in. Verwood Dorset. What we need. We are looking for enthusiastic hard working individuals with a. passion for customer service. The right candidate will be dealing with. ... more about FIRST RESPONSE AGENT.
Posted: 03-Feb-2012