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claims manager jobs in salisbury - Redgoldfish.co.uk

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Contact Centre Team Manager

Location: Salisbury, Wiltshire, United Kingdom
Salary: £25000/annum OTE
Job Type: Permanent   Add to Shortlist: Contact Centre Team Manager


Responsibilities Day-to-day management of team of staff.Management of contact centre when acting as shift manager.Ongoing development of team and individuals.Provision of regular 1-2-1 communication sessions with each team member.Create, manage and support "individual development plans".Team performance management, including disciplinary issues.Produce recommendations to improve the customer ... more about Contact Centre Team Manager


Posted: 02-Feb-2012

CONTACT CENTRE TEAM MANAGER

Location: Salisbury, Wiltshire, United Kingdom
Salary: £20000 - £25000/annum £3,600k OTE
Job Type: Permanent   Add to Shortlist: CONTACT CENTRE TEAM MANAGER


Purpose of Role/Key Objectives: To enthuse, manage, motivate and develop a team of staff to exceed departmental and individual targets and SLA?s. Main Duties and Responsibilities: ?Day-to-day management of team of staff. ?Management of contact centre when acting as shift manager ?Ongoing development of team and individuals ?Provision of regular 1-2-1 communication sessions with each team ... more about CONTACT CENTRE TEAM MANAGER


Posted: 28-Jan-2012

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