help desk jobs in cardiff - Redgoldfish.co.uk
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Vacancy Listing
Location: Caerphilly, Mid Glamorgan
Salary:
Job Type: Permanent
Add to Shortlist: On Line Help Desk Advisor.
Hours of work will be 8-4pm/1-9pm alternating week to week. Respond to requests for assistance in person, electronically by E-mail and via phone. Research questions using available information resources. Advise user on appropriate action. Follow standard on line help desk procedures. Log all help desk interactions. Administer help desk software and knowledge base. Redirect problems to appropriate ... more about On Line Help Desk Advisor.
Posted: 05-Feb-2012
Location: City, South Glamorgan
Salary:
Job Type: Permanent
Add to Shortlist: Help Desk Project Manager.
Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, ... more about Help Desk Project Manager.
Posted: 29-Jan-2012
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