help desk jobs in sunderland - Redgoldfish.co.uk
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Vacancy Listing
Location: Sunderland, Tyne and Wear, United Kingdom
Salary: £30000 - £35000/annum
Job Type: Permanent
Add to Shortlist: Service Centre Manager
Our client a large organisation based in Sunderland are seeking a Service Centre Manager for their IT team based in Sunderland.
Key responsibilities:
*Managing help desk service
*Providing a problem management system
*Be the first point of contact
*Planning and monitoring appropriate actions
*Devising and delivering contracted SLAs
Key skills:
*Team management
*Customer service
*ITIL ... more about Service Centre Manager
Posted: 23-May-2012
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