Bank Cashier Profile
This Section of the site details information that you might find useful if you are looking to secure employment or require further details regarding working as an Bank Cashier. This page details the following Information:-
- Finding Suitable Work as an Bank Cashier
- Working Duties Expected
- Hours and Environment
- Working Skills Required
- Training Requirements
- Salary Expectations
- Trade Information
- Other useful Bank Cashier Work Information
Finding Suitable Work
This website features a volume of Job vacancies advertised on behalf of a number of different employers and specialist recruiters that post vacancies on a regular basis so you can start your search for work right here:-
We feature many Bank Cashier Jobs live online at this site and these posts are updated daily. Please book mark this page and return here on a regular basis or register with our site for Jobs by email so that you don't miss out on the latest work opportunities.
Working Duties Expected
Bank cashiers or officers are the first line of enquiry for customers entering a bank branch. They deal with customers on a face-to-face basis, using customised computer systems to process transactions and deal with account enquiries. They also undertake many of the day-to-day routine and administration tasks.
New entrants may start as a clerk carrying out administrative and processing tasks in the back room of the bank, progressing to bank cashier on the front desk dealing with customers accounts and enquiries.
Progression to senior bank cashier may follow, where duties may include supervising branch assistants, helping customers complete loan and mortgage applications, authorising loans or working in the foreign exchange section.
Banks operate in the increasingly competitive environment of financial services provision, and bank cashiers are expected to market and sell financial products and services to customers. Cashiers need to have a comprehensive knowledge of products and services offered by the bank.
Hours and Environment
Typical working hours are 9am to 5pm, Monday to Friday, with Saturday working on a rota system. The advent of telephone and internet banking has seen the introduction of more shift and weekend work.
The majority of bank cashiers usually work behind glass screens with a number of customer services advisers at desks in the front office of the branch.
Bank cashiers are provided with a corporate uniform.
Cashiers may be posted to other locations temporarily, where several branches exist within a town or area.
Skills and Interests
As a bank cashier, you should:
- be able to communicate with a wide range of people
- be able to work as part of a team
- be honest and reliable
- have the ability to pay attention to accuracy and detail
- be confident selling and marketing products to customers
- be computer literate
- be aware of confidentiality issues.
While there are no formal entry qualifications, many employers specify four GCSEs (A-C)/S grades (1-3) including English and maths. Personal qualities are often equally as important as qualifications. Previous experience in a financial, marketing or sales field is useful.
Most training is done on-the-job. You can work towards NVQs/SVQs in Customer Service at levels 2 and 3, and Providing Financial Services at levels 2, 3 and 4.
The Diploma in Financial Services Management (DFSM) is a foundation-level qualification for cashiers aspiring to supervisory management positions. It is offered by the Institute of Financial Services (ifs) - a subsidiary of the Chartered Institute of Bankers (CIB) - and by the Chartered Institute of Bankers in Scotland (CIOBS).
Bank cashiers who wish to develop their career beyond the diploma may follow the CIB/CIOBS Associateship course, which can be undertaken by either block release or distance learning. On completion, students in England and Wales are also awarded a BSc (Hons) in Financial Services from University of Manchester Institute of Science and Technology (UMIST).
Foundation and Advanced Modern Apprenticeships (MAPPs) may be available for people aged 16-24.
For details see: MAPPs (England); Skillseekers MAPPs (Scotland); National Traineeships MAPPs (Wales); and MAPPs (Northern Ireland).
Bank cashiers can progress to senior bank cashier, specialist customer service advisor, trainee manager, and then branch manager. The latter is often dependent upon gaining or working towards the CIB/CIOBS Associateship qualification.
All promotions within banks are performance related and usually mean leaving the branch, so mobility is essential for progression.
Opportunities for work also exist at the head offices of banks in the treasury, training, information technology and human resources departments. There are also opportunities in merchant or investment banking and international divisions of the larger banks.
With recent advances in IT and communications technology, there are many opportunities available in regional processing and call centres.
Figures are intended as a guideline only.
New bank clerks start between £8,750 to £10,500 depending on the size of the bank.
Experienced cashiers earn between £10,500 and £16,000 a year.
A senior cashier or specialist customer service adviser may earn between £13,000 to £23,000.
Many banks have profit-related bonus schemes. Other benefits can include subsidised mortgages, loans, pensions, share options and insurance cover.
Institute of Financial Services
4-9 Burgate Lane
Tel: 01227 818609
Financial Services National Training Organisation *
51 Gresham Street
Tel: 020 7216 7366
The Chartered Institute of Bankers in Scotland
38b Drumsheugh Gardens
Tel: 0131 473 7777
* PLEASE NOTE
National Training Organisations (NTOs) ceased to be recognised by the government on 31 March 2002. However, some are continuing to operate in their respective fields. Please contact individual NTOs with queries regarding their current status.
The Secretary of State for Education and Skills is licensing new Sector Skills Councils - charged with boosting skills and productivity in business sectors. For information about Sector Skills Councils, their roles and responsibilities, please visit the Sector Skills Development Agency website: www.ssda.org.uk
Other Useful Bank Cashier Work Information
We have a section available at this site on Bank Cashier job interview tips that you may find of interest should you wish to brush up your skills in this area and we also have number of career articles that may also be of use to you from within our guides and documents section.
Locations where we feature Jobs include:-
Aberdeen, Berkshire, Aberdeen, Bath, Bedfordshire, Berkshire, Birmingham, Bradford, Bristol, Cambridgeshire, Cardiff, Central London, Cheltenham, Cornwall, Coventry, Derby, Devon, Docklands, Dorset, Dundee, Durham, East Midlands, East Sussex, Edinburgh, Essex, Glasgow, Gloucester, Hampshire, Hertfordshire, Kent, Lancashire, Leeds, Leicester, Leicestershire, Lincolnshire, Liverpool, London, Manchester, Middlesbrough, Midlands and in various parts of the West Midlands
Details of other Bank Cashier Jobs can also be found in other UK wide areas including:-
Milton Keynes, Newcastle, Newcastle Upon Tyne, Norfolk, North London, North Midlands, Northampton, Northamptonshire, Northern Ireland, Northumberland, Norwich, Nottingham, Nottinghamshire, Oxford, Oxfordshire, Plymouth, Salisbury, Scotland, Sheffield, Shropshire, Somerset, South East, South London, South Midlands, Southampton, Staffordshire Surrey, Swansea, Swindon, Telford, Wales, Warwickshire, West End, West London, West Midlands, Worcestershire, York and throughout Yorkshire.
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