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Croupier Profile

 
Introduction

This Section of the site details information that you might find useful if you are looking to secure employment or require further details regarding working as a Croupier. This page details the following Information:-

  • Finding Suitable Work as a Croupier
  • Working Duties Expected
  • Hours and Environment
  • Working Skills Required
  • Training Requirements
  • Salary Expectations
  • Trade Information
  • Other useful Croupier Work Information


Finding Suitable Work

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Working Duties Expected

A croupier, or dealer, collects and pays bets at a gaming table in a casino. In Europe, they primarily deal roulette and blackjack. More experienced croupiers may gain prestige by dealing a third game like Casino Stud Poker, dice or Punto Banco.

At a roulette table, croupiers follow an ordered betting cycle for each spin of the wheel. They need to use verbal commands to control the game and maintain the rules; use manual dexterity to place, cut and clear chips; and mentally calculate payouts on the winning number.

A croupier needs to work quickly and with grace to maintain the casinos advantage (commonly known as edge) by spinning regularly.

Under guidelines set by the Gaming Board for Great Britain, a croupier must work under the supervision of an inspector. An inspector is normally in charge of two gaming tables and is under the direction of a pit boss. The role of the inspector is to check large payouts, make sure gaming regulations are adhered to, confirm verbal call bets and resolve disputes with players.

Hours and Environment:

Croupiers work evenings, through the night and into the early morning. They will generally work a mixture of shifts: 2pm-10pm or 10pm-6am. On occasion, they will work after 6am to assist in counting the nights takings. Croupiers are entitled to take regular breaks every hour to help maintain concentration throughout the night.

They generally work a 35-hour week, and are expected to work weekends and bank holidays as they are busy times for a casino.

Croupiers work in comfortable or even luxurious surroundings. Standards of dress are high; most casinos provide appropriate evening attire for their staff. Some meals may be provided.

Croupiers generally work in smoky conditions.

Skills and Interests:

To be a croupier you should:

  • have a genuine interest in working with and helping customers
  • be well presented, polite, tactful and friendly
  • be numerate and quick-thinking
  • have vitality, enthusiasm and good manual dexterity
  • have self confidence in front of an audience
  • be consistent and accurate throughout the night
  • be patient and calm
  • be scrupulously honest and security conscious
  • be able to handle complaints and difficult situations.
  • Foreign language skills would be useful if intending to work overseas.


Entry:

You must be 18 years or older to work in the gaming areas of a casino. The Gaming Board for Great Britain certificates all croupiers, inspectors and pit bosses. As part of that certification, the authorities will look into applicants backgrounds to determine their suitability as fit and proper persons.

There are no formal academic qualifications needed to work as a croupier. Some large betting chains may ask you for at least three GCSEs (A-C)/S grades (1-3), including English and maths. Most other employers will probably not specify particular entry qualifications, but GCSE/S grade maths is useful.

At interview, you may be asked to pass a mental arithmetic test to show that you can calculate odds and payments. Contact casinos directly for specific entry requirements.

For graduate opportunities in the gaming industry, a BSc (Hons) Business Economics with Gambling Studies is available at Salford University. Entry to degree courses requires two or three A levels/four or five highers, plus five GCSEs (A-C)/S grades (1-3). Alternative qualifications may be accepted.

For details of qualification equivalents see:

Qualifications and Curriculum Authority (England, Wales and Northern Ireland)
Scottish Qualifications Authority
An Access to Higher Education qualification may also be accepted for entry to certain courses. If experienced in a related field, you may be able to gain recognition of skills through Accredited Prior Learning (APL). Please check with colleges or universities for exact entry requirements.

There is no upper age limit for this kind of work, but it is generally accepted that if you wish to train as a croupier or a dealer, the earlier you begin the better. Experience of dealing with the public and handling money may prove useful when applying for a position.

Training:

A trainee dealer normally has to complete a paid six to eight week on-the-job training course while they await their gaming licence. They learn the skills and techniques required to become a dealer or croupier, and casino legislation and customer service.

Some private training organisations offer croupier, inspector and pit management training awards. They also offer short full-time courses in dice and Punto Banco. Training may be paid for by the casino group that applies for your gaming licence. Details of providers are available through the Gaming Floor website.

Contact casinos directly for details of trainee dealer vacancies and training. Casino listings are available on the British Casino Association and the Casino Union websites.

Opportunities:

Well respected croupiers with more than two years'' experience may have the opportunity to progress to inspectors. They will again need to complete on-the-job training and upgrade their licence.

After two years'' experience in a UK casino and the ability to deal at least three different games, croupiers may be able to apply for positions on cruise ships or in other countries. To work in non-English speaking countries a good knowledge of the appropriate language is essential. To work in prestigious casinos in Las Vegas or Monte Carlo, croupiers will need extensive and varied experience, a certain amount of flair and the ability to pass a dealing audition.

Annual Income:

Figures are intended as a guideline only.

A dealer to senior dealer could earn £10,005 to £14,560 a year. An inspector to gaming supervisor could earn £13,520 to £16,640.
A yellow pit boss (in training) could earn £15,200 to £17,450 a year.

There is no set salary rate for croupiers. Local rates may apply. London weighting can increase salaries.

UK gaming law prohibits the acceptance of customer tips for gaming staff.Most other countries do allow tips for croupiers; tips can often have a significant impact on salary.

Further information

British Casino Association
www.britishcasinoassociation.org.uk

The Gaming Board of Great Britain
www.gbgb.org.uk

Casino Union
www.casinounion.co.uk

Gaming Floor
www.gamingfloor.com/products/Staff.htm

Croupier Training
www.croupiertraining.com

Other Useful Croupier Work Information

We have a section available at this site on Croupier job interview tips that you may find of interest should you wish to brush up your skills in this area and we also have number of career articles that may also be of use to you from within our guides and documents section.

Locations where we feature Jobs include:-
Aberdeen, Berkshire, Aberdeen, Bath, Bedfordshire, Berkshire, Birmingham, Bradford, Bristol, Cambridgeshire, Cardiff, Central London, Cheltenham, Cornwall, Coventry, Derby, Devon, Docklands, Dorset, Dundee, Durham, East Midlands, East Sussex, Edinburgh, Essex, Glasgow, Gloucester, Hampshire, Hertfordshire, Kent, Lancashire, Leeds, Leicester, Leicestershire, Lincolnshire, Liverpool, London, Manchester, Middlesbrough, Midlands and in various parts of the West Midlands

Details of other Croupier Jobs can also be found in other UK wide areas including:-
Milton Keynes, Newcastle, Newcastle Upon Tyne, Norfolk, North London, North Midlands, Northampton, Northamptonshire, Northern Ireland, Northumberland, Norwich, Nottingham, Nottinghamshire, Oxford, Oxfordshire, Plymouth, Salisbury, Scotland, Sheffield, Shropshire, Somerset, South East, South London, South Midlands, Southampton, Staffordshire Surrey, Swansea, Swindon, Telford, Wales, Warwickshire, West End, West London, West Midlands, Worcestershire, York and throughout Yorkshire.

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