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Local Government Administrator Profile


This Section of the site details information that you might find useful if you are looking to secure employment or require further details regarding working as a Local Government Administrator. This page details the following Information:-

  • Finding Suitable Work as a Local Government Administrator
  • Working Duties Expected
  • Hours and Environment
  • Working Skills Required
  • Training Requirements
  • Salary Expectations
  • Trade Information
  • Other useful Local Government Administrator Work Information

Finding Suitable Work

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Working Duties Expected

Local government administrators are responsible for ensuring that appropriate services are delivered locally and that councillors decisions and government directives are implemented. They have the responsibility for planning, controlling, organising and maintaining systems and procedures. They may also support specialist staff such as lawyers, planners and social workers.

Administrators may work purely in a policy section, planning and monitoring services, or in an operational section where they are responsible for service delivery.

In most instances your work will involve some of the following tasks:

  • preparing agendas, keeping minutes of meetings, advising councillors on procedures
  • writing reports and briefing papers on changes in policy, new developments etc
  • undertaking and analysing surveys of residents'' or clients'' opinions
  • dealing with enquiries and giving advice
  • presenting information to the public at meetings
  • managing staff
  • keeping records and summarising information relating to performance standards
  • drawing up contract specifications and managing contracts
  • liaising with other agencies
  • setting and monitoring budgets and putting together business plans.
  • Larger authorities will expect you to specialise in certain areas such as education or housing, while in a smaller authority you will undertake a more general role.

Hours and Environment

Local government administrators usually work 35-37 hours per week, Monday to Friday. Part-time and flexi-time work may be available. Senior administrators may be required to work additional hours.

Occasional evening or weekend work may be necessary. The job may involve visits to premises within the area served by the local authority.

They work indoors in offices which are open to the public. Some authorities allow staff to work from home and provide them with appropriate equipment.

Skills and Interests

Local government administrators need:

  • good written and verbal communication skills
  • to enjoy dealing with people from a wide variety of backgrounds
  • the ability to explain complex and technical issues in simple terms
  • to be able to work alone or as part of a team
  • good negotiating skills and should be diplomatic, courteous, discreet
  • good organisational skills, able to plan work with attention to detail
  • to be accurate at record keeping
  • the ability to analyse and interpret data from computerised systems
  • numerical aptitude - essential if working with statistics, invoices or budgets
  • a logical approach to solving problems.


Entry requirements vary from one council to another, so it is advisable to check with individual authorities. There is no upper age limit to start work as a local government administrator as long as you meet the appropriate entry requirements.

To become a junior administrator you will normally need one A level/two H grades or equivalent, or a relevant NVQ/SVQ at levels 2, 3 or 4. Many councils require administrators to be graduates. Degree entry requires five GCSEs (A-C)/S grades (1-3) with two A levels/three H grades or equivalent.

Some councils require non-graduate entrants to gain a BTEC/SQA HNC - entry requires four GCSEs (A-C)/S grades (1-3) with one A level/two H grades or equivalent.

For details of qualification equivalents see:

Qualifications and Curriculum Authority (England, Wales and Northern Ireland)
Scottish Qualifications Authority
An Access to Higher Education qualification may also be accepted for entry to certain courses. If experienced in a related field, you may be able to gain recognition of skills through Accredited Prior Learning (APL). Please check with colleges or universities for exact entry requirements.

Some councils may concentrate on the skills you have rather than your formal qualifications, particularly if you have specific knowledge of a particular aspect of government policy, or appropriate previous experience in the private sector or with other public sector organisations.

It is possible to enter administrative work by starting in clerical work and gaining experience and/or training, e.g. NVQs/SVQs. It may be possible for people without qualifications to start work at a local council as a trainee or on a positive action training programme.


You will receive on-the-job training. Often you are given day or block release to study for additional qualifications, eg NVQs/SVQs, BTEC/SQA HNC/D in Administration and Information Management, or HND in Public Sector Management.

You may choose to take the two-year training course for the professional qualification from the Institute of Chartered Secretaries and Administrators (ICSA) or the Certificate, Diploma or Advanced Diploma of the Institute of Administrative Management (IAM). From January 2004, holders of the IAM Advanced Diploma can progress to a degree in Strategic Administrative Management, a one-year distance learning course.

You may also study for one or two years to gain Edexcel''s Certificate or Diploma in Management Studies (CMS or DMS).

NVQs/SVQs are available at Levels 3 and 4 in Administration, at Level 4 in Management, and Level 5 in Strategic Management or Operational Management.


There are opportunities for administrators in nearly all departments in local government, from engineering, environmental health and housing, to education, tourism and public relations.

Local government bodies employ administrators in every part of the UK. Temporary posts are available.

Promotion prospects for local government administrators are good and it is possible to progress all the way through management posts up to the role of chief executive. To rise to the higher management ranks, it may be useful to gain a general management qualification, eg Master of Business Administration (MBA).

Those with the ICSA qualification may find work as a chartered company secretary in a commercial environment. It may also be possible to move into the public sector including the civil service or the voluntary sector.

Administrators may become consultants providing specialist services to local authorities.

Annual Income

The annual income section is intended as a guideline only.

New entrants may start at around £10,800 although graduates may start at around £11,200.
Senior officers with particular skills may earn in excess of £17,000.

Local government administrators are paid within a national pay framework. Annual income reflects differences between jobs, local grading policies and size of council. Higher rates are paid in London and the outer London area. Many councils have now introduced performance related pay.

Further information

Employers'' Organisation for local government *
Layden House
76-86 Turnmill Street
Tel: 020 7296 6781

Convention of Scottish Local Authorities (COSLA)
Rosebery House
9 Haymarket Terrace
EH12 5XZ
Tel: 0131 474 9200

Institute of Administrative Management
40 Chatsworth Parade
Petts Wood
Tel: 01689 875555

Institute of Chartered Secretaries and Administrators (ICSA)
Education Help Desk
16 Park Crescent
Tel: 020 7580 4741

National Training Organisations (NTOs) ceased to be recognised by the government on 31 March 2002. However, some are continuing to operate in their respective fields. Please contact individual NTOs with queries regarding their current status.

The Secretary of State for Education and Skills is licensing new Sector Skills Councils - charged with boosting skills and productivity in business sectors. For information about Sector Skills Councils, their roles and responsibilities, please visit the Sector Skills Development Agency website:

Other Useful Local Government Administrator Work Information

We have a section available at this site on Local Government Administrator job interview tips that you may find of interest should you wish to brush up your skills in this area and we also have number of career articles that may also be of use to you from within our guides and documents section.

Locations where we feature Jobs include:-
Aberdeen, Berkshire, Aberdeen, Bath, Bedfordshire, Berkshire, Birmingham, Bradford, Bristol, Cambridgeshire, Cardiff, Central London, Cheltenham, Cornwall, Coventry, Derby, Devon, Docklands, Dorset, Dundee, Durham, East Midlands, East Sussex, Edinburgh, Essex, Glasgow, Gloucester, Hampshire, Hertfordshire, Kent, Lancashire, Leeds, Leicester, Leicestershire, Lincolnshire, Liverpool, London, Manchester, Middlesbrough, Midlands and in various parts of the West Midlands

Details of other Local Government Administrator Jobs can also be found in other UK wide areas including:-
Milton Keynes, Newcastle, Newcastle Upon Tyne, Norfolk, North London, North Midlands, Northampton, Northamptonshire, Northern Ireland, Northumberland, Norwich, Nottingham, Nottinghamshire, Oxford, Oxfordshire, Plymouth, Salisbury, Scotland, Sheffield, Shropshire, Somerset, South East, South London, South Midlands, Southampton, Staffordshire Surrey, Swansea, Swindon, Telford, Wales, Warwickshire, West End, West London, West Midlands, Worcestershire, York and throughout Yorkshire.

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