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IT Systems Officer

Job Title: IT Systems Officer
Reference: Sysitso1107
Job Descripton: Are you an experienced IT Systems Officer looking for a new opportunity? Do you have 1st line support experience? We have a new vacancy in the Dumfries area, maybe it`s the one for you?

About this role:
The overall purpose of the IT Systems Officer role is to provide day-to-day IT support and develop and maintain corporate network and applications to ensure that these are available to staff when required.

You will be expected to:

• Deliver all IT services to a high standard, ensuring that activities are delivered on time and in budget.
• Effectively respond to all customer enquiries and requests.
• Provide specific advice and support on areas relating to IT systems to other parts of the business.
• Provide update reports on activities and projects which the post is responsible for.
• Contribute to the successful delivery of all KPIs within the IT function.
• Be aware of overall aims and objectives and contribute to the overall development of a high performing organisation.
• Contributing to the development of policies and procedures.
• Review and monitor the effectiveness of policies and procedures, suggesting improvements where required.
• Contribute to the effective management of budgets.

Duties will include:
The IT Systems Officer role is responsible for delivering services such as:

• Installing and maintaining PCs, servers and application software including liaison with suppliers.
• Installing and maintaining network communications equipment, corporate telephone systems and mobile devices including liaison with suppliers.
• Ensuring the security and integrity of communications network.
• Providing technical support to computer users and awareness of advances in technology that may increase the effectiveness of the network.
• Assisting in the support of the corporate systems, analyse user requirements, suggest suitable solutions and provide first line support for the IT helpdesk on a rota basis.
• Providing training on systems.
• Creating high quality system and user documentation.
• Developing expertise in particular applications and providing mentoring to colleagues.
• Conducting comprehensive testing under the direction of the IT Systems Developer.

Has experience of:

• The main requirement for the IT systems officer post is Orchard Management experience.
• system testing
• user support
• analysing and understanding user requirements
• operating in a customer focused environment
• successfully achieving objectives
• communicating and working with a wide range of stakeholders

Education:

• Relevant HNC or above

Hours:

• Full time

Salary:

• £31,145 to £33,782

Who are System People?

We are a local, professional Recruitment Agency based in English Gate Plaza, Botchergate, Carlisle. We cover North and West Cumbria and offer a range of professional temporary and permanent opportunities, which include; HR, Finance, IT, Marketing and Office Support. You will find our consultants to be friendly and approachable but most of all honest. We do not work on commission; we work as a team to create a friendly, professional environment to support our candidates in their search for the right position. for work.

If you are interested in this role, or indeed any of our other opportunities, please do not hesitate to call Frankie Scott on 01228 210019 to arrange a registration, we would love to represent you and help find you work.

System People are acting on behalf of their client as a recruitment agency.
Job Type: Temporary
Location: Dumfries & Galloway, Dumfries
Salary: 31145-33782 Per Annum
Posted by: System People
Date Posted: 11/07/2018
 

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