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The CEL role is vital as we rely on our CEL`s to motivate our front line CEA`s, so that we deliver consistent high performance to support the client`s brand and reflect the values of both our organizations.
The successful candidate will be based at our delivery centre in Londonderry.
The jobholder will report to an DGM onsite.
As a ... more about Customer Experience Leader - NOWTV
Customer Service Advisors(CSA) are the first line contact with NOWTV customers. As a CSA on the NOWTV campaign you will be working directly for Firstsource in collaboration with NOWTV. You will assist customers with any problems or questions they may have, having engaging conversations that resolve their issues and ensure they love NOWTV. Each CSA will use these skills to engage with their ... more about Customer Support Advisor - NOWTV
Customer Services - Londonderry
Full Job Description CEA`s are the first line contact with the client`s customers and Firstsource recognises the importance of each CEA delivering a high quality service to support the client`s brand and reflect the values of both our organisations. To deliver an exceptional, commercially focused and professional customer experience by responding to inbound ... more about Customer Experience Advisor -Sky
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